Deletion Request
Last updated: 2025.09.27
You can request deletion by sending an email. We will do our best to respond promptly and in any event within one month after we receive your request and any information we may reasonably need to verify your identity and locate your data. When an account becomes inactive, Somera deletes the account and associated Platform Data after a 30 day grace period. See our Privacy Policy for details.
1. Revoke Somera access on connected Platforms
Revoke Somera's access or remove the Somera app integration in each Platform you have connected:
- Google and YouTube: https://myaccount.google.com/permissions
- Facebook and Instagram: Meta Business Integrations settings in Meta Business Suite
- X: Settings and privacy > Security and account access > Apps and sessions > Connected apps
- LinkedIn: Settings and Privacy > Data privacy > Other applications > Permitted services
- TikTok: Settings > Security > Manage app permissions
- Telegram: Bot or app connection settings
- VKontakte: Settings > Security > Apps
- Mastodon and Bluesky: Application settings on the relevant instance or service
- Apple App Store, Google Play, Huawei AppGallery: remove any configured connections in store consoles
- WhatsApp Business: remove or disable the WhatsApp Business phone number connection in your WhatsApp Business Platform provider console
2. Request deletion from Somera
Email your request, using the subject line "Account deletion request". Include your account email and the list of connected Platforms. We will confirm when deletion is complete.
3. What Somera deletes
At the end of the 30 day grace period for inactive accounts, Somera deletes the account and associated Platform Data from Somera systems. Security and compliance logs that must be retained by law are minimized and are not used to provide Services.
4. Notes
Deleting content on a Platform does not automatically delete copies already stored by that Platform or third parties. Platform processing is governed by the Platform's own terms and policies. If a Platform or site owner asks us to disable a connector, we will disable it promptly.